Our stay at the hotel was overall very pleasant, though with some notable pros and cons. What impressed us: • The location is excellent—peaceful, quiet, and perfect if you want to escape the crowds. Murano is beautiful and a great alternative to central Venice for a different experience. • The hotel is modern and stylish, with comfortable rooms. We loved our second-floor room with a courtyard view. • The bed and pillows were incredibly comfortable, and amenities like the coffee machine, kettle, and adjustable heating were great. • The staff was fantastic—especially the young man at reception who warmly welcomed us and Sara, who organized a wonderful custom tour for us. Elizabeth also went out of her way to resolve issues with our room. • Breakfast, though simple, was fresh and tasty, and it was convenient to order extras online, like slippers or bathrobes.
Artur
novembre 2024
Paul
mars 2023
The hotel is located in a former factory and has been beautifully renovated. It's also in a prime location on the island of Murano. If, like us, you think it’s worth escaping the tourist crowds and staying on the island, this hotel is an excellent value for money. The hotel is new and everything smells fresh. The highlight of the hotel is the spa, although it’s an additional cost. We recommend getting a massage with Elisabetta, who is excellent, very kind, and highly skilled. The sauna is also great. Joyce and Mateo at the reception were also very friendly.
Daniela
octobre 2024
May be the super very best bombastic hotel in Venice if you like cosy and calm evenings. The side of Murano which is not spoiled by crowds. Green spots near by. Easy access by Alilaguna from Marco Polo. Interesting building (saved glass factory). Cordial stuff. Matteo, you are the best! Wishing you great future in your job! Irena and Claudia, thank you! You were really patient with our kids! Chef of the restaurant on top with his art, - and helped a lot with special wishes. Maria and Elizabeta from SPA - thank you so so much for your help to our grandmother!!!! Your hands do miracles!!!
Daria
juillet 2024
modern, quiet and clean
Yasmin
octobre 2022
Our stay was excellent again and I think this was the sixth stay in the last two years in this hotel. The location of the hotel and the service as well as the courtesy of the staff is unique. The breakfast buffet leaves nothing to be desired and the evening meal in the hotel is also very good, but should not be the first choice. Explore the island, there is so much to see and experience and so many great restaurants as well. And there is also Venice, of course. It has become like a second home for us and we will be coming back very soon.
Karl
octobre 2024
We loved the outdoor seating area and the terrace overlooking the lagoon and the quiet location away from the hustle and bustle of mainland Venice ,while it can be accessed easily from the nearby boat stop or a transfer arranged with the hotels shuttle service.Murano is wonderful in the evening so tranquil and quiet.The staff were very helpful.We met Mateo and Claudia whilst sat having a drink locally and he informed us he worked at the hotel .He was very passionate about his job and clearly loved his role on reception ,he is a credit to your hotel
Maureen
septembre 2024
The hotel is in a beautiful location, with a beautiful interior and inner yards. Comfortable and spacious room. Quiet and private. We got rooms with the views to the lagoon, so it was perfect. Good breakfast. Excellent service by the employees at the reception. Convenient transportation to Venice and Burano. Good value for money and a possibility to avoid overcrowded Venice. It would be nice to have an informative map of Murano with the streets, restaurants, and glass makers in one place....
Anonymous
février 2025
We had a perfect stay in NH Collection Murano Villa. The hotel itself looks brand new, with great architecture & interior design. It is located in quiet area of Murano Island. Nearby there’s a water bus station, so the transport connection with city center & airport is very good. Staff is kind and helpful. Rooms are very modern, clean and comfy. There‘s a really nice restaurant inside – breakfast was tasty with big variety of food and drinks. The hotel has also a great patio and terrace with laguna view. Very good value for money. Hope to visit it again one day!
Julia
août 2024
On our first morning we decided to have breakfast outside of the hotel just to try and get more of the atmosphere in, but had breakfast at the hotel on the second day. We wished we had breakfast on the 1st day as it was excellent. We also had an evening meal at the hotel and that to was also excellent the restaurant manager and his staff went over and beyond. The staff were happy, happy to help and the place had a good atmosphere. The staff made it for us, nothing was too much trouble. Please keep up the good work and keep smiling.
Kevin
avril 2024